Terms and Conditions
We’re committed to providing the best customer service possible. Below you will find some helpful answers to your questions.
Shipping Information
Orders are processed within 2-3 business days. Orders are not shipped ordelivered on weekends or holidays. If we are experiencing a high volume oforders, shipments may be delayed by a few days. Please allow additional days intransit for delivery. If there will be a significant delay in shipment of yourorder, we will contact you via email.
PLEASE NOTE: FITDEALS.ca is NOT Responsible for any errors or damages made by the shipping company. Please contact them directly.
Customer Service please email help@fitdeals.ca
Phone 289-855-2585
Shipping charges for your order will be calculated and displayed at checkout.
Shipping Orders $99+: Add $99 or more (value) into your cart (before taxes, fees & promocodes/discounts, orders below $99 are charged a flat fee of $12-15 (depending on delivery zone/Province)
For British Columbia, Alberta, Newfoundland, Labrador and PEI shipping is a flat fee of $20 - unless you order $149+ = Free
Shipping Delivery delays can occasionally occur.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
We currently DO ship to the USA
Fitdeals.ca is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing aclaim.
At Fitdeals.ca we take pride in making sure that each-and-every customer has a positive experience. Customers can order with confidence and peace-of-mind knowing that your money will never be wasted on a product that is sub-par. If you feel that the results of your supplements are insufficient, please contact us and we will make sure that the situation is remedied quickly and fairly. Returns must be made within 30 days and the product must be unopened.
If your order is returned due to address error (missing unit number, stree tnumber or incorrect postal code, etc.) you will be responsible for the return and a re-shipping fee.
- Orders are processed immediately after purchase.If you wish to cancel your order after it has already been processed, please send an email to sales@fitdeals.ca
- Note: You will be responsible for returning the products in their unopened, original condition.
- If you wish to cancel your order after placing it and before the shipment has been processed there will be a 10% restocking fee.
- If you received an incorrect item or order donot open any of the products and contact us immediately so we can rectify the issue. If you open a product, that product will no longer be accepted for a credit, or refund.
- You MUST send us an email within 48 hours of the package arriving to the shipping address that was provided
Other
Fitdeals.ca has made every attempt to ensure the accuracy and reliability of the information provided in this website. However, the information is provided “as is” without warranty of any kind. Fitdeals.ca. does not accept any responsibility or liability for the accuracy, content, completeness, legality, or reliability of the information contained on this website.
No warranties, promises and/or representations of any kind, expressed or implied, are given as to the nature, standard, accuracy or otherwise of the information provided in this website nor to the suitability or otherwise of the informationton your particular circumstances.
We cannot and will not guarantee that this website is free from computer viruses or anything else that has destructive properties.
We shall not be liable for any loss or damage of whatever nature (direct, indirectconsequential or other) whether arising in contract, tort or otherwise, whichmay arise because of your use of (or inability to use) this website, or fromyour use of (or failure to use) the information on this site.
This website provides, may provide, or contain links to other websites owned bythird parties. The content of such third-party sites is not within our controland we cannot and will not take responsibility for the information or contentthereon. Links to such third-party sites are not to be taken as an endorsementby Digital Deals Retail Group Inc. of the third-party site, or any products promoted, offered or sold on the third party site, nor that such sites are freefrom computer viruses or anything else that has destructive properties.
We cannot and do not take responsibility for the collection or use of personal data from any third-party site. In addition, we will not accept responsibility for the accuracy of third-party advertisements.
Fitdeals.cais not authorizing the reproduction of Third-Party Material by linking to thirdparty websites. Links are provided for your convenience only. Accessing links to third party websites and use of, or reliance upon, Third Party Material issolely at your own risk and Fitdeals.ca accepts no responsibility and will notbe liable for any loss or damage whatsoever that you may suffer as a result ,including damages for loss of profits, business interruptions, lost data or anyother direct, indirect or consequential damages.
This website and its contents are made available without warranties or guarantees ofany kind and Fitdeals.ca, its officers, directors, contractors, employees, affiliates and all other representatives disclaim any liability for injury ordamage resulting from the use of this website or any information, advice ,goods, services or other resources that may be mentioned or made accessible through this website.
All users to this website agree to indemnify, defend or hold harmless Fitdeals.ca,its officers, directors, contractors, employees, affiliates and all other representatives against any liability, damages or claims arising at any time from such users’ reliance upon, reference to or other use of any information or material contained or referenced within www.fitdeals.ca
We reserve the right, at our discretion, to change, modify, and or remove portionsof these terms, conditions and disclaimers at any time. Such changes shall be posted on this page of this website and shall become effective immediately up on posting.
If you need further assistance, please contact us with your questions or comments. help@fitdeals.ca
What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide for order processing, will be used to send you information and updates pertaining to your order. This email address also may be used for the purpose of promoting sales or marketing specifically regarding this website and we will never share or loan your information to any other website.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.